Here’s our list of the top 5 essential requirements that self-catering guests are looking for when booking a holiday let:
Having WiFi in a property is considered to be as much an essential having hot water for a shower; many guests will look to use the internet to check in when they’ve arrived, search for a nearby restaurant or book tickets for a local attraction so having a good internet connection is a must. Make sure that the password can be found easily, ideally on the front page of a welcome folder & also look into putting range extenders if it’s a large property so that all areas of the property have good coverage.
Sounds simple enough, point the remote at the telly to turn it on and away you go, but guests not being able to work the television is one of our main call out reasons. Make sure you’ve included instructions on how to access Sky or Freeview channels, whether the set is a smart tv & to check battery remotes are working.
Having a fully equipped kitchen will help make the guest experience all the better when staying at self-catering accommodation. Essentials include, enough glassware & crockery for each guest (along with spares tucked away incase of breakages), pots & pans, a cupboard to store their dry food such as cereals etc, oven, kettle, hob, microwave, fridge & freezer alongside tea towels, sponge, washing up liquid and little touches like salt & pepper, tea, coffee & sugar.
If your property has off road parking ….great, all you need to do is make sure guests know where it is and how many vehicles can be accommodated. If not, before a guest arrives tell them as much as you can about the parking situation, by being as helpful & honest as possible by telling them where the best spaces are or where the nearest car park is it becomes a positive, guests will appreciate the local advice.
Washing Machine & Tumble Dryer
Having a washer & dryer in the house is a bonus for families and couples alike, along with an ironing board & iron.